Privacy Policy

Welcome to Biogena ME. Your privacy and the security of your personal data are of paramount importance to us. This Privacy Policy outlines the types of information we collect from our users, how we use it, and the measures we take to protect it. This policy applies to information collected through our website, mobile applications, and any related services we offer (collectively referred to as the "Services").

1. Information We Collect

We may collect the following types of information:

  • Personal Information: This includes your name, email address, phone number, and any other information you voluntarily provide when you register on our Services, participate in a survey, or interact with us in any other way.
  • Health Information: With your consent, we may collect information related to your health for the purpose of providing personalized products or services.
  • Usage Information: Information about how you use our Services, including your internet protocol (IP) address, log in data, browser type and version, time zone setting, browser plug-in types, geolocation information, and operating system and platform.

2. How We Use Your Information

Your information is used to:

  • Provide, maintain, and improve our Services.
  • Communicate with you, including sending you updates about your account, informational messages about our Services, and marketing communications.
  • Comply with legal obligations.
  • Respond to your inquiries and fulfill your requests.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with third-party service providers who perform services on our behalf, such as website hosting, data analysis, payment processing, order fulfillment, and customer service. These third parties are given access to personal information needed to perform their functions but are not permitted to use it for other purposes.

4. Data Security

We implement appropriate technical and organizational measures to protect the personal data that we collect and process. However, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

5. Your Rights

You have certain rights regarding your personal information, including the right to access, correct, or delete the information we hold about you. To exercise these rights, please contact us at biogena@pharmapal.ae.

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any changes.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: biogena@pharmapal.ae